Zero visibility
Managers can't coach what they can't hear, or fix what they can't see. Less than 5% of calls ever get reviewed.
Zojo is AI-powered rep development and QA, built for high-volume and regulated sales teams. Granular skills analysis on every call, self-coaching for every rep, and live whisper coaching in the moment.
Customer "What's the cancellation period if I sign up today?"
Sally "Great question, let me explain the cooling-off…"
"…and the price for the standard plan is £49 a month."
Try: anchor value before price"You'll have a 14-day cooling-off period from the start."
Compliance ✓"Is there anything else I can help with today?"
Try: book follow-upZojo cut our compliance failures to near-zero in eight weeks, and our reps actually ask for the feedback now.
Zojo cut compliance failures to near-zero in eight weeks, and our reps actually ask for the feedback now.
"…and the price for the standard plan is £49 a month."
Try: anchor value before price"You'll have a 14-day cooling-off period from the start."
Compliance ✓Managers can't coach what they can't hear, or fix what they can't see. Less than 5% of calls ever get reviewed.
Bad habits go unnoticed for weeks. Every uncoached rep is burning leads and killing pipeline.
Average ramp is 3-6 months. Every extra week is pipeline your team should have built.
£10,000s in fines per slip-up, plus reps misstating products. Manual monitoring doesn't scale.
By the time customers cancel, the warning signs in conversations are weeks old. Too late.
Zojo's AI grades every call against the core sales skills that actually drive deals, configured to your playbook, not a generic template. Below is the kind of thing we measure. Customers can add, remove or weight skills to fit their products and compliance needs.
The skills that actually drive deals: discovery, pain, rapport, communication and a clean next step.
Gathering the facts before pitching: budget, timing, decision makers, situation.
Surfacing the customer's actual problem and why it matters now.
Building it fast, sustaining it through the call.
Asking great questions, hearing the answer, matching the customer's pace.
Every call ends with a clear, committed next action.
Turning resistance into progress, not into "we'll think about it".
Reps follow the sales process consistently, call after call.
Add, remove and weight any skill to fit your products, sales process and compliance. The scorecard always sums to 100.
Compliance, factual accuracy and product matching on every call, automated and audit-ready for your QA and risk teams.
No misstating products, numbers or terms. Always factually right.
Right product for the right customer's situation.
Every required disclosure, every regulatory checkpoint, every call.
Add, remove and weight any QA check to fit your compliance and risk requirements. The scorecard always sums to 100.
/ example skill set, Zojo's scorecard is fully configurable to your products, your sales process and your compliance requirements.
Every call transcribed, scored and surfaced to managers in real time.
Zojo spots bad habits instantly and coaches every rep automatically.
Reps self-coach from their own scored calls from day one.
Zojo flags compliance and factual errors the moment they happen.
Zojo detects declining call quality so you can act before it's too late.
Everything a sales leader needs to see, coach and act on. All in one platform.
Reps hit every required compliance and scripting checkpoint, every time. Cutting-edge AI runs your regulatory scorecard against 100% of calls, flags missed disclosures with timestamped evidence, and gives your compliance team a clean audit trail.
/ and dozens more, if your team makes calls at scale, Zojo fits.
Intelligence, the analyse + coach foundation. Everything you need to score 100% of calls and develop every rep.
The action layer. Live whisper coaching, automated workflows, real-time CRM updates. Coach in the moment, not the post-mortem.
Zojo is an AI-powered sales coaching and quality assurance platform built for high-volume, regulated sales teams. It integrates with your VoIP system and CRM to capture and analyse 100% of sales calls from both a performance and compliance perspective.
The goal is to help sales reps close more deals, improve deal quality and retention, and consistently meet your organisation's compliance standards.
Zojo is designed for sales reps who regularly engage with customers over the phone. It also supports sales leaders by providing clear visibility into team performance, and enables compliance teams to monitor and maintain quality standards. In addition, Zojo can be used by other functions such as account management, retention and customer success teams.
Every user has a unique login, with data and configurations customised to their role.
Around 2 weeks from kick-off to go-live, with 4 weeks of hands-on support after that. We walk you through configuring your scorecard, ingesting from your VoIP (Dialpad, Aircall, RingCentral, 8x8 or S3), and tuning the rubric to your products and compliance needs. No setup fees.
Yes, fully. Skills, weights, scripts, compliance checkpoints and product knowledge are all configured to your business. The example skills shown on this page are illustrative; the actual set is yours to define.
UK GDPR registered (ICO C1844310). EU-hosted, EU-processed, call audio, transcripts and AI analysis stay within the EEA. Zero-data-retention contracts with our AI providers, your data never trains models. SOC 2 Type I targeted within nine months of launch; ISO 27001 to follow.
VoIP: Dialpad, Aircall, RingCentral, 8x8, plus S3 / cloud-bucket sync. CRM: HubSpot, Salesforce, Pipedrive. SSO: SAML, OIDC. More on request, we move fast.
A proof of value runs over a few weeks against a defined team, your real calls, and your success criteria, not a generic trial. We'll scope it with you.
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